Testimonials for Adirondack Basement Systems

"Austin and Mike are hardworking, personable, and professional. Willingly shared information about product, application and techniques. Excellent crew that did an amazing job! I could not have asked for a better crew. Great ambassadors for your company.  Crew took a lot of time and care to ensure site and project area was clean upon job completion."

I have wanted this work done for years, but did not know who did it. I saw an ad in a flier and gave you a call. I'm very glad I did. Cement lifting and repair work looks great. Now lets just hope it stays where it is. All of the staff was wonderful.

"Excellent presentation. The Lawrence Janesky book DRY BASEMENT SCIENCE was also excellent.  Sean and his employees did an excellent job installing this system.  We choose Adirondack Basement after looking at other comments and especially the Ron Hazelton video. This video shows in detail what will actually happen during installation."    

"Ron Patterson came in to perform our annual dehumidifier service. He was outstanding; arriving as scheduled, he was friendly, knowledgeable and efficient.  On April 23, 2014, I had William Seabridge of Adirondack Basement assess my basement. They recommended the installation of a Sani Dry air system to eliminate dampness. The installation was handled in a timely and professional manner. At that time, I determined that they were an outstanding company that provided great service. I was sorry that I did not have install the Sani Dry system earlier. They did not try to sell me products or services that I did not need. I highly recommend them!"

Mike Coonradt came today to do our annual check up on our pump systems. He's been here before so I smile when I know he's coming back. He remembers things and asks the right questions. He's careful with the hose they use to fill the pump basin. He's extremely personable and reminds us to call if there are any issues. Adirondack Basement Systems gives us the most peaceful of minds considering the amount of water that could make it's way up from the water table. When you think about the kind of water damage that can happen it's best to get the correct system and company that backs up that system. Every penny was well spent! Thanks Adirondack Basement Systems.

Call Center...they answered all my concerns.  Sales Representative...they were great didn't over sell recommended only what I needed and explained everything clearly.  Installation Crew...WOW what a great crew they worked like a well-oiled machine,,they explained what they were doing how it worked answer all my concerns ,, best of all they left my basement cleaner then it was great job.  

"Sean was great...very knowledgeable & professional...easy to talk to...explaining why changes were necessary...not being pushy to have us purchase products we didn't want.  We were amazed at how well the crew cleaned up"

- How satisfied are you with the installation we completed for you?      Very satisfied - Was clean-up satisfactory?      Yes, very satisfactory - What did you think of our installation crew?      Great crew - What are your thoughts on your Design Specialist and the presentation?      Very satisfied - Was our office team efficient and knowledgeable?      Yes - Any additional comments?      Completely satisfied

- How satisfied are you with the installation we completed?      The installation appears to be satisfactory. - Was clean-up satisfactory?      Clean-up was adequate. - What did you think of our installation crew?      The crew were friendly and appeared to be competent and completed the job in a timely manner. - What are your thoughts on your Design Specialist and the presentation?      He was friendly and professional. He understood the problem and knew how to fix it. - Was our office team efficient and knowledgable?      They were competent and fully met the requirements. - Any additional comment?      This was a 'good job!'

Our system was installed in 2005. We have Mike come and service it yearly. Mike is an excellent asset to your company, he explains everything he will be doing to maintain the system. Your office team is always responsive and courteous. A few years back we installed a WINE CELLAR!

"Chris and his crew transformed our crawlspace into a very livable space.  If I was 3 and a half feet tall it would be perfect!  It is now dry and nice looking a 180 degree turn from where it started.  Thank you."

- How satisfied are you with the installation we completed for you?      Very Satisfied - Was clean-up satisfactory?      It was excellent - What did you think of our installation crew?      They were awesome - What are your thoughts on your Design Specialist and the presentation?      Very satisfied - Was our office team efficient and knowledgeable?      Yes

- How satisifed are you with the installation we completed for you?      Extremely satisfied - Was clean-up satisfactory?      Everything looked great when they were done - What did you think of our installation crew?      They were very professional - What are your thoughts on your Design Specialist and the presentation?      He was very professional and personable - Was our office team knowledgable and efficient?      Yes

- What did you think of our service technician?      Very polite, courteous, and knew what he was doing - Did our service technician explain the service to you?      Yes - Is there anything we could do differently for future service?      No- everything was very good - What are your thoughts on our office team?      They seemed very nice - What have you done in the basement since our initial installation?       We have finished the room into livable space. Your company also put in the subfloor. Everything has worked out great! - Would you recommend our company to others?      Yes - Additional comments:      Overall, we are very happy with the work you did. Our basement is now living space we enjoy a lot in a large part thanks to the system and subfloor Adirondack Basement Systems installed.

The guys that worked on my basement were friendly, helpful and professional. They did a great job installing and cleaning up. The Design Specialist was great! The office team was knowledgeable. Overall Adirondack Basement Systems has the best product, knowledge of basement water issues! Thanks to them my basement is now dry.