Testimonials for American Waterworks

The office staff was very courteous and pleasant. The Service Technician was very professional, exlpained things clearly, and was not pushy. The cleanup was great! 10 out of 10. 
Don V. of Ruthton, MN
Monday, June 3rd
The crew that worked on our basement was great! They were professional and friendly. They cleaned up everyday after they were done and protected the surrounding area they were working in. They got the job done in the time frame allotted. We are happy with how it turned out! 
Lisa D. of Lismore, MN
Monday, June 24th
The team that came out to handle my basement work was professional and friendly. They answered all of my questions in a thoughtful manner. I have had work done by another major basement system company and I found American Waterworks to be more competitive in their pricing models and easier to work with. I could not hesitate to have them do more work in my home. 
Diane B. of Valley City, ND
Wednesday, March 31st
Jeremy was very thorough and did a good job of explaining things.  All of your workers were very polite and conscientious!  Very hard workers!
Jim & Janet V. of Slayton, MN
Monday, October 3rd
I've had the American Waterworks foundation repair system in my home for a few years. The office staff is always great on the phone and very  helpful. The design specialist and service technicians are very pleasant to talk to. When the crew installed my project, they were very diligent about their work. The service technicians that have been to my home since the installation have all been very courteous and good about answering my questions. 
Gail G. of Fulda, MN
Wednesday, June 12th
The office staff is very professional! Easy to communicate with through the entire waterproofing process. The Design Specialist was very professional, and the technicians worked hard, communicated well, and finished the job - plus they cleaned up! The installation was awesome! Honestly can't say enough good things. The guys were professional, courteous, and polite. AMAZING! The entire installation process was smooth sailing thanks to the expertise of Dylan and Jesus. Everyone at American Waterworks made this process SO easy. We are soooo glad we made the decision to use your services. We couldn't be more pleased! Our basement is dry and beautiful! 
Ted N. of Tracy, MN
Wednesday, June 26th
Has made such a difference in our home.  Your company is the "best!"
Connie & Gailen G. of Lakefield, MN
Friday, October 21st
The guys were all very friendly, helpful & hardworking.  They were accessible for my constant questions & change of plans as a single mom and homeowner.  I trusted them.
Angie H. of Jackson, MN
Thursday, August 11th
Jeremy did a good job presenting the process and the installation.  Had a question regarding final payment and they handled it well.  The installation crew was very professional. All knew what they needed to do and got it done. Hope they are getting paid well as they deserve it.
Jerry & Joanne L. of Redwood Falls, MN
Monday, August 10th
We used American Waterworks to stabilize/lift our house due to settling/sinking footings. We had four estimates done with different companies before deciding on American Waterworks. From start to finish, we were impressed with the company. Richie was thorough and concise when informing us of what would need to be done, and explained the estimate to us in person. When the crew arrived, they were courteous and conscientious, and very hardworking. The Foreman, Ryan, kept us informed throughout every step of the project! We had 23 piers driven in and around our house to lift/stabilize. During the lift, they explained what to expect and took their time to be sure we were satisfied with the outcome. When it came to the last day of the project, they had all hands on deck and left our property looking way better than we had ever experienced after this huge project! Sam, the branch manager, made sure we were satisfied and happy customers before wrapping up the project! Thanks to American Waterworks for a job well done! 
Patti P. of Harwood, ND
Monday, August 16th
We recently went with American Waterworks to fix our foundation. There was a bulge on one of the walls that made us very nervous that something bad was going to happen one day. We had a representative from American Waterworks come and look at the issue. He suggested that their geo-lock anchor system was the best route to take. We did have a few other companies come and look as well but we went with American Waterworks. And boy are we glad we did! The team was promptly on time and started to get to work right away. Throughout the time they were here they gave us updates about what they were doing, being very descriptive of the actions they were taking. The team was very professional and very awesome! Once they were finished they made sure to move back any objects they had to move and even cleaned up. They did such a great job! I highly recommend American Waterworks above any other company! We will continue to use them with any issues we have in the future. Once again, the whole team was very awesome!
Luke N. of Fargo, ND
Monday, July 6th
We chose to work with American Waterworks after being referred to them by a friend. The office staff was excellent, easy to work with, and called ahead to confirm our appointments, which was much appreciated! The Design Specialist, Shane, was also excellent! He explained things well, walked us through the process, allowed us time to process, and was available via text when we had questions about the prepwork. He was very personable and knowledgeable. The installation crew, led by Juan, was excellent! All the guys were friendly, worked diligently, answered questions, and were very respectful about protecting our home from dust etc. The cleanup was great! We could not have been more pleased with our interactions with everyone involved with our waterproofing project. Thank you American Waterworks! 
Gene and Cindy T. of Fairmont, MN
Friday, August 9th
My basement was a large project which I contracted in Jan. 2019. I was scheduled for Apr. 29 - May 3rd which is exactly when the work was done according to schedule! Everyone from American Waterworks acted in a very professional manner. I was extremely pleased with the finished project!!
Joanne E. of Granada, MN
Monday, May 13th
Our project was done December 3-4, 2018 in Blue Earth, MN. We actually live about 2.5 hours away, and it is difficult for us to get to Blue Earth often. We were not able to be on-site during the basement update, consisting of powerbraces and anchor. However, the project Foreman, Dylon VanCanneyt, did a great job calling us and advising us as the project was being worked. 1. He told us in advance of potential problems with venting and floor coverings in the areas being worked. No special efforts were needed. 2. He called us when the project was completed. 3. He told me the location of the powerbrace wrench, and gave me instructions on how to use it, along with some more helpful information. We made the trip to Blue Earth in mid-March, and the reinforcement braces and anchor look great! The installation crew did a good job of clean-up, and we are really happy with the work! We researched American Waterworks on the company website, and that was the factor in contacting your company. The Design Specialist, Ryan Powell, we talked with in October prior to the project was professional - no pressue. He was willing to spend several hours with us as we looked at the project needs. We had a discount for signing the day he gave us the estimate - nice savings, and we thought the price was competitive. Thank you!!   
Frank S. of Blue Earth, MN
Thursday, July 25th
We chose to work with American Waterworks after talking to about 8 previous customers who were very satisfied! Reed did a great job and explained everything well. He was very patient. All went well! The crew did a great job, and the guys were very personable. 
Emily S. of Mapleton, MN
Wednesday, April 10th
Total testimonials : 275
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