Testimonials for American Waterworks

The staff is very helpful! They have the answers to our questions. The Design Specialist was top notch and the installation crew was very professional! We are very impressed with the work done on our cement driveway. Thank you! 

We found American Waterworks in the phone book under concrete repair. We were impressed with the Design Specialist's inspection and the Concrete Protection System products. The installation went smoothly, and the clean up was great. Thank you! 

I chose to work with American Waterworks for our concrete project because they used the polymer foam and the holes are much smaller compared to mudjacking. The office staff was always professional, the design specialist was a nice guy, and the installation crew guys were great, hardworking, and worked through the rain. I could tell they wanted my driveway perfect! The caulking makes my driveway look really sharp! I was actually a bit surprised that it looked that great! Thank you! 

Your design specialist, Mac, came today for my appointment. He was VERY professional, knowledgeable, and enjoyable. Not only did he fix my issue, but he explained another issue I had "growing" under my garage floor and sidewalk. He explained the concern so I understood exactly what it was. I also want to point out that I really appreciate the measures you take to introduce your company, spelling out the plan for the appointment, and an overview of the technician performing the work. I am impressed. I am also relieved to find a company that actually follows the handbook on "How to Fun A Company 101". It is refreshing to see professionalism and simple kindness. I have had a lot of work done on my home and all too often I get the sense that the companies that arrive are fly by night, put together with tape/glue, the employees rush through the job, or do not even show up, etc. Mac was able to spend all the time I needed on my small project. I never felt like it was too small of a job and he did not rush through the appointment. He made my tiny job feel important. It was not until the initial job was fixed that he brought up the concern he had about my garage floor and sidewalk. I then asked Mac to complete a bid on this project. I appreciated the technology and equipment that Mac had on-site to fully complete the bid during the appointment versus me having to wait for him to complete the bid at home during his "off hours". Mac had wonderful things to say about American Waterworks, the owner of American Waterworks, and about his job in general. I feel it is important for me to take the time to let you know that what I have seen in the way you have treated me as a customer, how you treat Mac as an employee, and how Mac treated me as a customer made a difference to me. As a result, you have a $6,600 project on the books for spring 2022! Thank you, American Waterworks, and thank you, Mac. I look forward to seeing you return! 

Had our sidewalk rasied to slope away from our basement wall and sealed. The crew was great, explained the process and cleaned up what little mess there was. Very positive experience.

Everything went as promised.  No surprisess.

The foreman, Brandon, was amazing at explaining why American Waterworks could help us! And he explained the differences between what your company would do for us and mud jacking. That was the tipping point to choose American Waterworks! We had water in the concrete block as well as hollow spots under the slab and all is fixed! YAY! 

Tony and Chris were great! They did a terrific job leveling my shed. One side of it was down 3” to 4” in one corner. The shed is 11’ x16’ with a loft. I was afraid that no one would be able to level the slab which was cracked down the middle because of all the loading being on on just one side of the piece of the slab. The technicians leveled the slab and rescued my shed in under 3 hours time. Thank you American Waterworks!!!

I chose to work with American Waterworks for the fact that they answered my request for a quote promptly and professionally, and they fostered a feeling that they really wanted my business. The office staff was helpul and courteous. The design specialist and installation crew were very polite, knowldegeble, and professional. American Waterworks is a very helpful, informative, professional company that seems to have a great knowledge of their trade and respect for their customers. 

The office staff was very friendly, helpful, and easy to work with. Ben arrived on time and was very thorough and knowledgeable. He was very informative and pleasant. Troy and Chris did an amazing job! They arrived on time and did great work. Overall, I had an amazing experience and regret not fixing our sidewalk a lot sooner. American Waterworks made this repair very easy, and the repair was an excellent value! 

I started to research American Waterworks after seeing some advertising on TV. The office staff was very helpful and knowledgeable. The Design Specialist, Matt Ryan, was very nice, knowledgeable, explained everything, and did a good job. The installation crew was very professional and explained the entire process before and after the work was done. Everyone was very professional in every aspect of the job. From the call to the office to the completion of the job! Very happy with our concrete leveling project! 

Excellent! I would highly recommend them without hesitation to anyone in need. They were very educational, upfront, honest, professional, quality, etc. They did a phenomenal job. Others in the neighborhood went with another company, for less than half the price, and you can tell from the street! Ours was done, and you can't even tell. Standing on it on a sunny day, it very difficult to find the holes! It looks beautiful. And we have a 5-year guarantee of any 1/4" sink, transferrable to the next homeowner. It has been several days and both my husband and I still ooh and aah every time we step outside. Very pleased, and would go with them again in a heartbeat. I rarely am pleased with services provided. We received a discount for signing up the day of the in-home quote, as well as a discount for having the promotional sign in our yard. If you want a cheap product done poorly for cheap, go elsewhere. If you want high quality for a little more, look no further, and you will thank yourself later. It really can be quite comparable in pricing between American Waterworks and the "other guys."

I really appreciated the willingness of the installers to answer my questions and the courtesy they showed.

Excellent Job!  Very friendly and knowledgeable.  We were very pleased with the final project.  Its a huge difference!  The installer was very friendly and quick.

Trevor Ellingson and his crew did an excellent job with our driveway. They made sure everything was done right with challenging weather. When we had questions, Trevor made sure we understood. He kept us up-to-date on the job progress. We are very satisfied so far.