Testimonials for Adirondack Basement Systems

"Michael is terrific!  Excellent! Friendly, very capable.  Could not be better."

1.  Overall satisfaction with our company: Company was easy to work with. Appointments were on-time and "heads up" calls were made to notify me of impending arrivals. When we found that follow-up work was necessary, manager Robert Ramsey (who we saw at the Halfmoon Home Show) was quick to put us in touch with Matt, who quickly scheduled the follow-up visit.   2. Experience with call representative: Professional. Was introduced to company at Albany home show.   3.  Office Staff: Professional. Appreciate that calls were returned in a very timely manner and all questions were readily answered.   4. Salesperson and sales presentation: Bill Seabridge performed thorough on site evaluation. Price was within ballpark of our expectations.   5.  Our installation crew: Mike Cooradt arrived on time. Cleaned up crawl space and insulated. Returned a second time, no questions asked, when we still had minimal airflow that had not been insulated the first time. 6.  The cleanup process: All materials were removed and disposed of, without any mess left behind. 7.  What made you choose our company: Had been wanting to insulate our basement crawl space for years. Saw your booth at 2016 Albany Home Show and talked to a rep. Followed up with a call and on site visit. Thought the solution would work for our space and price was within our expectations. Also appreciated the 7% coupon and the professional material that was sent to us. 8.  Suggestions for Improvement: Can't think of any          

"Ron Patterson provided efficient and timely expert service."

"Friends had your company do some basement work for them. That worked out well and we decided to give you a try."

"Installation crew was excellent.  They worked their tails off to coplete this job on schedule.  We used ABS because you did a similar job for our son!"

"Excellent. They worked their tails off to complete this job on schedule."

"The professionalism of all the staff that I interacted with was above reproach . I was also so relieved to know that the problem would be resolved completely and the cast was within reason. I was thrilled to know that the work and product had such a good guarantee"

"It was very good! The crew was great - very nice guys."

"David Eatz went above and beyond and we really appreciate everything he did! It as a great experience and he was very detailed and informative"

"Brett was so gracious and knowledgeable about the basement solutions, that my home could use"

"Christopher Santiago was extremely friendly, helpful, and thorough with his evaluation. He patiently answered all my questions and clearly presented the options available for my basement and made sure I understood the scope of each option presented before he left. I would recommend Adirondack Basement System based on my interaction with Chris."

"Dan was incredible. Thorough and patient with our questions. Very pleasant and professional. Looking forward to our project!"

"Dan was very professional and addressed all of my questions."

"We are super thrilled with the egress window, it provides a ton of light! I wished we'd done it when we first moved in and now I'd like another...the gentlemen who performed the work were incredible - respectful, timely, and detailed! I'd recommend to anyone wanting wanting to do this"

I was very satisfied with my job.  The crew was very polite and professional.  I chose the company because of the quality of the products and the materials used for the pumps. I had my basement done in November of 2009.  We are now in April 2010 and it is working as advertised.  I lost power for 12+ hours and the battery backup pump performed excellent!