Testimonials for Adirondack Basement Systems

Ron Patterson provided excellent customer service in servicing our Sani-Dry dehumidifier and getting it running smoothly again. We're very appreciative!

"Original project was for two inserts and one slider. Day of installation came and I was told that inserts wouldn't fit and I would get three window sliders. It worked out fine, but a heads up explaining the change before installation would have been nice. Otherwise, great job.  Zachary Holmes was very professional and did a great job.  Adirondack Basements was one of the only companies to perform basement window work, and the quote was exactly the amount I expected to pay."

"Both the Design/Estimate and the Installation teams were great. The Design guy, Zach, was helpful explaining all the options. And the installation team, lead by a different Zach, was very thorough, quick, and professional." 

"It was a great experience, everything went well. Kerry Williams was awesome. I would recommend your service to all my friends and neighbors."

- What did you think of our service technician?      Very good and informative - Did our service technician explain the service to you?      Yes - Is there something we could do differently for future service?      No - What are your thoughts on our office team?      Very professional - What have you done in the basement after the initial installation?      Painted and patched some small cracks - Would you recommend our company to others?      Yes

- What did you think of our service technician?      Very good, helpful - Did our service technician explain the service to you?      Yes he did and then some - Is there anything we could do differently for future service?      Not at this time- Thanks! - What are your thoughts on our office team?      Just fine and very nice to talk with! - What have you done in the basement after the initial installation?      Not too much at this time, but will sometime soon - Would you recommend our company to others?      Absolutely!

- How satisfied are you with the installation we completed for you?      Very - Was clean-up satisfactory?      Very - What did you think of our installation crew?      Polite, pleasant, respectful of our home, clean - What are your thoughts on your Design Specialist and the presentation?      Very thorough- answered all of our questions - Was our office team efficient and knowledgeable?      Extremely efficient and polite - Overall, what were the top two reasons you chose us over another company?      Product and price - Any additional comments?      Tim was very thorough in his description of the products and how home needed to be prepped. Installer (sorry I forgot his name) was meticulous and respectful of my home and garden- suggested that a flower be moved rather than disregarding it. Thanks very much- my dad and neighbors were also impressed!

Adirondack Basement Systems, The project went well, and the workers were excellent. Austin was our project manager, and he's very knowledgeable, keeping us in the loop. He mentioned that you also do replacement basement windows. I believe we will be contacting you in the near future about those as well. We look forward to the next major downpour so that we can see the system in action. Thanks again for a professional job!

The project went well and the workers were excellent. Austin was our project manager, and he's very knowledgeable, keeping us in the loop. He mentioned that you also replace basement windows for $400 per window. I believe that we will be contacting you in the near future about those as well. We have 5 windows, but will probably start with 2 sometime this fall. We look forward to the next major downpour so we can see the system in action. Thanks again for the professional job.

Mike Coonradt makes me feel so comfortable, I could not be happier with him.  I hope to see Mike Coonradt for all future services!

"Love Doug. Love the installer. All great!"

"We had Zach come today to do our annual maintenance and he was great!  Zach was very professional, explained everything he did and answered our questions thoroughly.  We chose your company based on reviews and conversations with previous people who have used your company"

"I would like to give a shoutout to Andrew's crew for being so great and informative!"

"I would rate the job done definitely a 5. The true test will be when all this snow and ice melt but I am confident that there will not be any issues. I would have that crew do any additional work we may need in the future. Thanks for a job well done."

Very satisfied with the installation, we have not had a problem yet! Along with the satisfactory clean-up. Both of the installation crews were great. Don is very knowledgeable and helpful. Your design specialist Doug is very knowledgeable and helpful along with very well spoken. I would recommend Adirondack Basement Systems.