Testimonials for Redeemers Group Inc.

The System Design Specialist was a 10 out of 10.  Very knowledgeable and professional. Designed a lift that I believe will level and stabilize a very bad problem. The Installation Crew was also a 10. Very hard working and professional!  Did an excellent job of installation and clean up!

Your specialist was courteous, professional, responsive and, more importantly, knowledgeable about your service. She is certainly a keeper. She represents your company effectively!

Second time we have used Redeemers Group. Quality work performed by very professional and polite crews. They go above and beyond and take pride in the work performed. I would highly recommend them.

I am sooooooo pleased with my experience !!!!! i sent a message to the company . I also did an on-line opinion survey. I am VERY HAPPY with the sump pump placement and the installment.  The guys who came here were great. Phillip who did the electrical work was awesome. The guys that did the work to dig the trench under the house were awesome. My sump pump has been totally working its little heart out today. I wish I could have had it done 28 years ago. Thank you. Please fell free to share my experience. I am totally happy with my pump. 

Professionalism from start to finish. Caring and good listeners, and prompt (re:Cassi Conyers). Explained & no sales pressure (re:Michael Lurie). Derwin, James, and Noland worked hard! And knew what they where doing. They made sure everything was cleaned up in the work area. Derwin, the foreman on my job was a gentleman and a great listener...he worked hard and had his crew ready to get the job done. I would ask a question and he would explain in terms I could understand. Thanks to him and James & Nolan for job well done.

Phil Parimore was able to clarify exactly what the issues were and how to address them. His clarity and experience certainly assured us of the product and services that he represents. Thanks for sending him.

Many thanks to Redeemers Group. Especially to the technician (Joe Cook). I was here and watched everything that was done in a pleasant manner. This saved me $2,500 from mud jacking. The people I dealt with was 1st class from top to the bottom. No complaints. Just needs to be a little more warranty. Again, thanks Redeemers Group!

All of the people from your company that I met, were very skilled & knowledgeable about your product. Angel is an exceptionally nice person & does her job in an efficient manner. A credit to your company. Otha & Troy were very polite & nice. They are certainly hard working men & even working at night to complete our job. We are extremely satisfied with the job. The patio lift & level exceeded our expectations. The leveling of the slab that our heat pump sets on seems perfect. I will definitely call your company again.

Jason Autry and his crew are friendly, hard working and easy to talk to. The clean up process was very good.     

Spencer is a Good man. Gave me honest advice at expense of not earning $’s. Impressed by his honesty and candor.

Simply great! Chet and the guys were so kind and nice.  I've never had that from a company before.  They told us everything that was being done.  If anyone ever has this type of problem, you will be highly recommended!

Dear Mr. Cooper, Thank you for taking the time to go over my concerns yesterday.  As you promised, your folks showed up yesterday, finished, and I believe we are all set.  After speaking with you I feel that the job must meet your high standards and thus I must trust your word.  As discussed, what I believe happed is that just too many minor problems that ordinarily would be considered part of the process finally reached a threshold leading to an overall perception that the job was not being handled appropriately. Please know that I interviewed several companies for this job and The Redeemers Group, by far, exceeded the expertise, professionalism, and qualifications of the others.  I believe it is fair to overlook the issues we talked through yesterday if you please take to heart some of the points we discussed and use them for performance improvement.  Presentation, especially in your line of work where the end product is not always visible to the lay customer like me, is 90% of the job. I would like to emphasize the outstanding professionalism of Bobbi and Phil.  These two individuals presented the Redeemers Group in the way I would want my company represented.  Because of Bobbi and Phil, plus your engagement with your customers when issues arise, I would not have considered using another company no do I wish I had.  I have no negative comments to make about the Redeemers Group and you will be the first I call when I need foundation and crawlspace expertise in the future. The job was completed to my satisfaction and despite some bumps, we made it through!  I hope you can use the feedback I provided. There is no rush to this, but I would like to have Phil back out to finish the estimate for our crawlspace project. Best regards,Eric R. 

Dear Mr. Cooper and Ms. Murry,   I wanted to follow up to my unsatisfactory email I sent a few weeks ago.  I want to thank you both for helping get our issues worked out appropriately and in a timely manner.   I also want to thank you for sending Nolan Manson to fix all of the problems.  Nolan was very thorough and professional and truly took interest in us and the job he was performing.  Nolan cared about the quality of work he was performing and was very thorough in the job he performed and in explaining to us what he did, how he did it, and why he did it.  Nolan went into the crawlspace with me and allowed me to inspect everything with him once he was complete.     I want you to know that Nolan is a valuable asset to your business, and we would be happy to refer our friends with any foundation or crawlspace issues to The Redeemers Group if we knew workers such as Nolan would be taking care of them.   Best regards,  

(I chose the company because...)  They seemed to be the best at what I needed.

Thank you. This was for my yearly service call on my sump pump. I LOVE my sump pump! it has performed just as promised and has performed admirably. Thank you.