Before & After Photos

A customer in Appalachia, VA reached out to us seeking assistance with waterproofing their basement to prevent mold growth on the walls. After a comprehensive evaluation, we determined that an effective solution would involve the implementation of a water collection and redirection system. To address this, we recommended the installation of our reliable perimeter water guard drainage system and the TripleSafe sump pump.

Our perimeter water guard drainage system is specifically designed to efficiently collect and divert water away from basements, effectively managing any potential water infiltration. By securely collecting and directing water towards the TripleSafe pump, our solution provides optimal protection. The TripleSafe sump pump offers three layers of defense, including an additional pump capable of handling heavy water loads and an external battery for uninterrupted operation during power outages.

A homeowner in Big Stone Gap, VA was chagrined to notice water intrusion in his finished basement. He wanted an effective waterproofing strategy as soon as possible to avert mold, mildew, rot, and structural damage. Our team got to work installing our durable TripleSafe sump pump, which offers three levels of protection and works even in the event of a power outage. We also installed our CleanSpace wall vapor barrier to protect the walls from water damage. 

A veteran living in Big Stone Gap, VA sought a solution for his sinking living room floor and turned to Master Services for help. Our experienced home inspector performed a comprehensive assessment and pinpointed the exact areas in the crawlspace requiring reinforcement. To tackle the problem effectively, our team installed three Smart Jacks at strategic locations. These specialized jacks offer dependable support to weakened crawlspace beams, presenting a durable solution for sagging floors that can be conveniently adjusted or added as necessary in the future.

A request was made by homeowners in Greeneville, TN to Master Services to examine their kitchen and living room's unsteady floors. After inspection, we concluded that the root of the issue had to be addressed from the crawlspace. Wooden beams usually found inside any crawlspace can deteriorate, shift, and settle over time due to poor sizing and maintenance, leading to structural complexities. To resolve the problem, we employed our efficient Smart Jacks system, which effectively averts any future long-term issues that may arise from neglected beams.

A homeowner in Greeneville, TN, reached out to Master Services due to a bowing foundation wall issue that had previously been addressed using wooden beams. Unfortunately, moisture and mold had compromised the beams over a short period, leading to the appearance of the characteristic "stair step" cracks on the wall. Our inspection revealed clear signs of hydrostatic pressure. After careful assessment, our team chose to implement the Plate Anchor wall system as a solution.

This system offers a cost-effective and non-intrusive approach, avoiding the need for extensive rebuilding or replacement of the damaged garage walls. By extending beyond the foundation, the wall anchors harness the soil's stability to prevent any further inward bending of the wall. The homeowner expressed their satisfaction with the outcome, particularly appreciating the limited disruption to their yard throughout the process.