Testimonials for Adirondack Basement Systems

- How satisfied are you with the installation we completed for you?      Very good - Was clean-up satisfactory?      Yes - What did you think of our installation crew?      Mike was excellent - What are your thoughts on your Design Specialist and the presentation?      Richard Keigley was very knowledgeable and helpful - Was our office team efficient and knowledgeable?      Yes - How did you hear about us? Have you seen our name anywhere else?      Internet - Overall, what were the top two reasons you chose us over another company?      1. Richard Keigley and 2. Richard Keigley  

- How satisfied are you with the installation we completed for you?      Very - Was clean-up satisfactory?     Yes - What did you think of our installation crew?      Polite and thorough - What are your thoughts on your Design Specialist and the presentation?      Good - Was our office team efficient and knowledgeable?      Yes - How did you hear about us? Have you seen our name anywhere else?      Ad - Overall, what were the top two reasons you chose us over another company?      1. I wanted the window to comply with code. 2. I wanted a company with experience in this area to complete the work

- How satisfied are you with the installation we completed for you?      It looks like a good, clean job - Was clean-up satisfactory?      Yes- he swept & shook out the mat - What did you think of our installation crew?      Very polite, thorough, and knowledgeable - What are your thoughts on your Design Specialist and the presentation?      Again, very informative - Was our office team efficient and knowledgeable?      Yes! and friendly - How did you hear about us?      Ads in the Clipper Magazine - Overall, what were the top two reasons you chose us over another company?      We didn't bother looking at another company. All of our questions were answered by Tim and we felt confident that we have a superior product with superior service. We hope this will be a solution to our problem! We're grateful for the service!!

- How satisfied are you with the installation we completed for you?      Initial observation- very impressed & satisfied; will monitor 2 pits. Have scheduled quarterly maintenance because of abundance of iron present - Was clean-up satisfactory?      Yes - What did you think of our installation crew?      Very satisfied with knowledge and attitude - What are your thoughts on your Design Specialist and the presentation?      Ok - Was our office team efficient and knowledgeable?      Yes - How did you hear about us? Have you seen our name anywhere else?      Website - Overall, what were the top two reasons you chose us over another company?      Knowledge and professionalism  

- How satisfied are you with the installation we completed for you?      Very satisfied - Was clean-up satisfactory?      They did a good job - What did you think of our installation crew?      Tiger and Tim were great- very professional & really knew what they   were doing. - What are your thoughts on your Design Specialist and the presentation?      Good and my cellar looks great/ dry - Was our office team efficient and knowledgeable?      Yes - Any additional comments?      I'm very pleased and will be giving your name out!

"I thought it was very important to say that Mike Coonradt is an excellent representation of your company.  He is polite, respectful, and VERY informative."

- How satisfied are you with the installation we completed for you?      I am very satisfied with the installation which should prove to be a vast improvement over the previous arrangement. - Was clean-up satisfactory?      Yes, although I did have to power vac and then wet mop basement floor to get rid of all the concrete dust on the floor. This is understandable however and not a reflection on clean-up performed by crew. - What did you think of our installation crew?      They were extremely thorough and professional. Could not have been more pleased with the manner they went about their work and attitude they exhibited, answering any questions I might have. - What are your thoughts on your Design Specialist and the presentation?      Mike was excellent! Can't say anything more - Was our office team efficient and knowledgeable?      Absolutely!  

Michael C. - has been to our home many times and has always done a great job. He is effective, professional, courteous, on time, always leaves the work area clean.

Chris, it appears we are all set with the insulation inspection for my basement.  I want to thank you for all your help working with the building department.  The above and beyond is what sets small businesses like Adirondack Basement Systems apart from the competition.  I will definitely recommend your company to anyone I know needing basement work done.   Regards, Eric P.

Good response from the initial call, thru the estimate and the install date.  Scheduled an appointment for estimate with in days.  Estimator spent over an hour measuring and assessing what was required to fix the un-level decking, then spent another hour going over what the job would involve and the cost..  Install day was about 3 weeks out. Unfortunately, the crew had equipment problems which were relayed to us the afternoon before the job. Crew showed up in late afternoon on the day of install but were unable to complete the job during the time we were home and prior to us going on vacation. Crew completed job while we were gone. Had great explanation of what was involved. Crew did a great job of doing the joints of the slabs and matching the deck color at the injection points.  Minor issues with the lawn and surrounding concrete that had to be dealt with due to improved sloping of deck. Crew followed our requests to remove brick pavers as needed and leave pavers uninstalled so that owners could level those to match new grading.  The advertising brochure showed a new process for lifting uneven pavement and even had that for pool decking which is what I needed.

"Mike C. did a great job, we always hear good reports from people about Adirondack Basement Systems."

"Seth gave me multiple options to try and fix my rain chute problem, and while were are still considering an exact solution, Seth tried his best to fix what he could in the meantime. I am so appreciative and happy that he came out to help!"

"I am over the moon with Seth, he NEEDS a raise! He is an extremely hard worker and very professional and kind. Because of his exceptional services we are telling EVERYONE to come work with Adirondack Basement Systems (and ask for Seth)"

Adirondack Basement Systems has very helpful and friendly Service technicians that are willing to answer any of the questions you have to the best of their knowledge. Along with the office staff they are very helpful with positive attitudes and i have always been happy after hearing the answers to my questions. After the installation i have painted the walls and floor. I would recommend Adirondack Basement Systems.

"Exceptional.  I found the Adirondack ad in a local business flyer and when I called to schedule an appt, every interaction following was beyond expectation."