Testimonials for Erickson Foundation Solutions

I had a wonderful experience with your company on a number of occasions. First of all it all starts with the ladies who answer the phones, they are always so friendly and upbeat and handle questions fully and expeditiously. Next, I dealt with one of your sales reps, Tom Armano, on pricing the installation of two basement egress windows and he was outstanding to deal with and went above and beyond in offering to help with any questions I had on his own time. Finally, my experience with Justin inspecting and ultimately replacing a number of sump pumps and a battery system was outstanding. The manner in which he conducted himself and took as much time as necessary to thoroughly educate me and put me at ease was greatly appreciated. Both Tom and Justin were friendly and upbeat as the office staff. Kudos to Roger the service manager who also took the time to speak to me, same experience as I had with everyone else. 

My experience was great from beginning to end. Everyone I dealt with with was professional, responsive and had answers to all of my questions.

I had Erickson Foundation Systems install a basement waterproofing system this week. The crew which included (Foreman- Anthony Rivas), Melvin Hidalgo and George and Justin Gouthier did an amazing job. They were very professional and answered every question or concern I had. I would highly recommend Erickson to anyone looking for a solution to their problem with water issues in their basement.

So I want to thank the salesman Branden, as well as the workers Rivas (Anthony), George and Justin for a wonderful job they did in my basement. I give 5 stars, but if I could give 10 I would. And also their kind and helpful customer service people as well, thank you so much.

Justin came to check our system. He was super friendly and explained everything very well. He went through the pump, told us how it worked, he cleaned out the grates and showed us how to get the grates up. I hope he’ll be back next year when we call for the yearly check.

Fantastic customer service and great professionals conducting the estimate and performing the work. I appreciated the explanations of my options and when the concrete repairs were completed, the work was expertly explained with guidance for follow-ups as needed. I recommend Erickson for your foundation repairs!

Justin was extremely knowledgeable in the operation of the equipment and took the time to explain the parts that had worn out and needed replacement. He also reviewed the estimated lifetime of various parts. He was attentive to every detail including reading the past work orders contained in a sleeve near the equipment. He worked out a plan for replacing various parts in the system to ensure it was fail-safe. His experience level and ability to work well with customers is outstanding. Before leaving, Justin was careful to clean up and leave the area in the same condition as when he arrived. 

Everyone was courteous and neat when working.

From the original scoping and estimate process, to the install work and addition work requested afterwards, the entire team were responsive, friendly and professional. Brian, Melvin and the rest of the crew made the project day hassle free for me. When I needed additional work done, Roger assisted with getting it scheduled quickly and Justin was super friendly and helpful, worked efficiently and got everything taken care of. Would recommend to others needing sump pump installation or foundation work.

Starting with a thorough, detailed, professional assessment by Isaac and ending with the sense of "mission accomplished" you see here in the faces of the men who worked on the project, our experience with Erickson Foundation Solutions was five-star, beginning to end. We had on our hands a repeatedly flooded basement, but Milton, George, Anthony, Collin and Corey rolled up their sleeves and did the hard, dusty, heavy work to ameliorate the situation. When torrential rain arrived less than two days after the completion, and the basement stayed dry, we knew we'd found the right professionals for the job.

The guys were friendly and communicative. 

Excellent work in a timely manner by Roger and 2 of his co-workers. Professional and courteous.  

Erickson Foundation Solutions completed a full waterproofing of our basement to include install of an interior drain, two sump pumps and radon protection. The team including Anthony, Kyle and Justin were extremely professional, always on time and completed the job within the timeframe quotes with no issues or concerns. The work completed was top notch and we look forward to not getting any water in our basement again. Highly recommend.

Only affordable solution for our problem! Sales staff knowledgeable and able to answer all our questions. Office staff were on point, understood installation! Someone ALWAYS answered the phone. Installers were professional and on time, everything was cleaned up. John was the best!

John Prince came to our home and explained what needed to be done with the crack in our foundation. We liked that he was knowledgeable. Johnny the repair technician did a beautiful job on our foundation. He answered all of the questions we had and did a good job cleaning up. We would highly recommend this company to our friends and family.