Testimonials for DBS

Nick and his crew were on time, professional, and worked quickly. Excellent cleanup. Also appreciated the pictures of the completed job!

DBS sent a crew out within days of my quote. The crew of two guys were fast, efficient, and very polite. When they were finished they did a walk-through and explained maintenance and warranty info. I’m very pleased with their work!

Rich. I hope you and your family are well. My neighbor just called me and said the power is out but guess who's sump pump is still running? Mine! Happy we had you put that in. Thanks and take care! 

"Very professional staff from start to finish. Thank you for all you do."

Our experience with DBS from start to finish was extremely professional. Our installation crew, consisting of Fred Ethan and Tyler were hard-working, professional, punctual, respectful and congenial from start to finish. We were kept informed and updated several times each day. They cleaned up perfectly when the work was completed. I would recommend them without any hesitation Our experience with our estimator, Rich was also exemplary.

"Thrilled with the service and the packet that was sent out! Everything was very professional and well done!"

"Amazing guys! Studs for hauling large buckets out of the basement. Super personable!"

I thought he was very honest and open, and he explained everything very well. I was happy with our talk, and there was only one thing that I didn't understand when I was talking to him. I will talk to him personally on that. They were very good. They did an excellent job and cleaned up everything nicely. I was very happy with their service

We had water coming into our basement through the slab and needed to have a sump pump installed and DBS was the first place we called. Right from the initial conversation with Paige to the gentleman Henrik who came to inspect and give us a quote, and finally to the crew who did all the work, Lee Krouse and Chris, we are 100% pleased with the process and information provided.   However, the crew Lee and Chris went over and above to make this frightening situation less daunting. From the moment they arrived in our home we were treated with respect, our home was treating with respect, they kept us informed every step of the way, they answered all of our questions, they showed us things we’d not realized about or cement floor, educated us on the products that were being used, and were enthusiastic and upbeat the entire time. There was *not one moment* that we regretted calling DBS to fix our basement. Lee and Chris took the time to make sure that as homeowners we were informed and happy with the entire process from the jackhammering straight down to finishing of the concrete. These two guys are an amazing team who work well together, smile freely, laugh often, and genuinely seem to enjoy each others company while working.   They also took the time to show our youngest child interesting aspects of the rubble they were hauling out, and answered all of his questions as they came up and down out of the basement. 10/10 for customer service. 10/10 for teamwork. 10/10 for quality and competency. 10/10 for onsite customer support. Lee and Chris took our scary basement problem and left us with a beautifully fixed basement that we aren’t going to worry about any more. Kudos to DBS, and Lee and Chris. DBS is where you need to call to have home repairs.

These guys were amazing; from start to finish, they exceeded my expectations. It’s scary having someone dig into your basement; their professionalism gave me confidence the job would get done, and it would be done right.

They were very professional in addressing the water damage issue in my basement bedroom, putting in the new wall and flooring, along with tile problem in the bathroom. Enjoyed their company also.

Did an excellent job everything was done perfectly. Kept us updated on every step of the project. Wouldn't hesitate to use again thank you.

Denny did a wonderful job. He was courteous, knowledgable, and responsive.

The whole crew from DBS was fantastic to work with. Anytime I had any questions, they were very timely with a response. Steve, Dave, Alex, and Brandon went above and beyond to make our space perfect. The quote was right on. We could not be more pleased with our experience and the finished project. Thank you, DBS!

Good job Mark...very happy with the work and will be calling in the spring with more!