Testimonials for DBS

DBS was a great group of people to deal with. Explained things well, friendly. Did work in a timely manner. Respectful of property. Left everything cleaned up.

Before DBS helped me, I was ready to give up on my boathouse. Water in it every day. It's been totally dry ever since. Thank you DBS! I would like to say something about Nik and Garry. They explained every step of the process as they went to complete the job. These guys worked their butt's off to get done in one day. They left everything cleaned up perfectly. Thanks again guys.

Great Job. Thanks again!

Everything was great, the price was lower. The crew was considerate, courteous, and respectful. Thank you!

Excellent customer service in all areas- sales, phone, workers. Workers were very polite and considerate as they worked in the house. I'm happy with all the results!

It took me a long time to figure out what to do with a damp 1896 basement with a small spot where water trickled in through the wall. I finally saw a television ad for DBS and its lifetime transferrable warranty. From the assessment and sales process through completion of the work I felt fully informed and am extremely satisfied with their professionalism and quality of the work done. My days of dragging wet towels to the washer and dryer are over - thank you!

Myke came out today & totally calmed me down, super knowledgeable, funny & let me know him & his company were here for ME. Please contact these guys first.

They were very professional in addressing the water damage issue in my basement bedroom, putting in the new wall and flooring, along with tile problem in the bathroom. Enjoyed their company also.

The crew was friendly and polite. The project went well and the crew finished about 2 hours earlier than they thought they would.

Rich. I hope you and your family are well. My neighbor just called me and said the power is out but guess who's sump pump is still running? Mine! Happy we had you put that in. Thanks and take care! 

I would use you again/recommend and am happy with the whole experience.

Highly recommend you at least let them do an inspection and quote. You will learn a lot and are given many options and reasons why certain things need or don't need to be done. They did a great job in my nasty crawl space to make it a clean and dry space protecting the rest of the building and foundation.

Mike seems to be a good, honest, authentic individual. I trust him and he clearly believes in DBS. He was thorough in his inspection.

We had water coming into our basement through the slab and needed to have a sump pump installed and DBS was the first place we called. Right from the initial conversation with Paige to the gentleman Henrik who came to inspect and give us a quote, and finally to the crew who did all the work, Lee Krouse and Chris, we are 100% pleased with the process and information provided.   However, the crew Lee and Chris went over and above to make this frightening situation less daunting. From the moment they arrived in our home we were treated with respect, our home was treating with respect, they kept us informed every step of the way, they answered all of our questions, they showed us things we’d not realized about or cement floor, educated us on the products that were being used, and were enthusiastic and upbeat the entire time. There was *not one moment* that we regretted calling DBS to fix our basement. Lee and Chris took the time to make sure that as homeowners we were informed and happy with the entire process from the jackhammering straight down to finishing of the concrete. These two guys are an amazing team who work well together, smile freely, laugh often, and genuinely seem to enjoy each others company while working.   They also took the time to show our youngest child interesting aspects of the rubble they were hauling out, and answered all of his questions as they came up and down out of the basement. 10/10 for customer service. 10/10 for teamwork. 10/10 for quality and competency. 10/10 for onsite customer support. Lee and Chris took our scary basement problem and left us with a beautifully fixed basement that we aren’t going to worry about any more. Kudos to DBS, and Lee and Chris. DBS is where you need to call to have home repairs.

The team that came out was very professional and completed the work on the agreed upon timeline! During the final walkthrough, they answered all my questions and explained how to take care of the system.