Testimonials for TC Hafford Basement Systems

When I called TC Hafford Basement Systems the office staff who greeted me over the phone was exceptional and courteous. The sales representative who arrived was precise and helpful. Then when the installation crew arrived, they were professional, accurate and knowledgeable. I am extremely satisfied with the work done on my home, the issue was completely resolved. I chose TC Hafford for their reputation and I was not disappointed.
Bradley Y. of Brunswick, ME
Monday, October 15th
When I called TC Hafford Basement Systems to receive my free estimate, their office staff did a very good job working with my schedule. The sales representative who did our free estimate was quite professional. The people on the installation crew who arrived to do the work on my basement wall were polite and knowledgeable. I was very much satisfied with the work TC Hafford did for me! I now have a very very dry basement!
Robert N. of Kennebunk, ME
Wednesday, October 10th
When I called TC Hafford to have my garage floor leveled, I was greeted by their very polite office staff. The sales representative who arrived to inspect the floor was very experienced. When they got the job done, the installation crew was very good. I’m glad I got this work done because I no longer have an uneven floor to trip over.
Claire F. of Saco, ME
Wednesday, August 29th
The office staff at TC Hafford Basement Systems was great to work with, their call reminders were quite helpful. The salesperson who arrived for my free estimate seemed very knowledgeable. When the installation crew arrived, they were excellent and left me very satisfied with the work they did!
Lauren B. of Portland, ME
Thursday, August 8th
The office staff at TC Hafford did a good job scheduling our appointment, calling to confirm ahead of time several times. The salesperson who gave us our free estimate was very informative and well put together. You could tell he was passionate about the products. The installation crew that got the job done was very friendly and genuine; also doing an excellent cleanup job afterward. I selected TC Hafford because of a trusted recommendation and the thorough sales presentation. I am very satisfied with the job they did for me!
Cari T. of Monmouth, ME
Thursday, August 15th
When I called TC Hafford Basement Systems I was greeted by a very professional office staff who helped me set up my free estimate. The installation crew who did the work on my basement were also very professional. I was satisfied with both the work done and the clean-up job of the crew. I hired TC Hafford for their reputation and I was not disappointed.
Bruce H. of Mount Vernon, ME
Thursday, September 20th
When I called TC Hafford Basement Systems to receive my free estimate, both the office staff and the salesperson did a great job respectively. The installer who arrived was polite, funny, respectful and my dog liked him! They cleaned up very well before they left, and I am very satisfied with the work they did on my basement wall. 
Janet B. of Glenburn, ME
Monday, August 12th
I am very happy with Craig Allen's visit. He was very professional and very honest. I appreciate his phone call and that he accommodated my request for a 2:30 appointment time, arriving at 2:20 pm.
Rose Marie R. of Wells, ME
Wednesday, March 10th
“Amazingly awesome. I would never have gone into what they cleaned up. I have had nothing but the greatest compliments from my electrician and plumber about how clean and bright it is to work in there now. They cleaned everything up. I cannot say enough about how satisfied I am with the outcome.”
Annette A. of Waterboro, ME
Sunday, January 24th
“We would like to especially thank Justin and Mike for their hard work and going the extra mile to make sure the job was done right. It’s a real relief that we can now check our furnace without sinking into inches of water or mud!”
Mike G. of Biddeford, ME
Thursday, January 21st
We heard that you were the company to go with from a number of people.  "TC Hafford was the best when it came to fixing wet basements." Very satisfied.
Fred of Scarborough, ME
Thursday, March 9th
I wanted to let you know how happy I am with the job done on my basement. The whole procedure was with almost no stress, and Sam explained everything to me until I'd understand, even when it meant me bugging him with text questions. He never got impatient! Everyone was friendly and professional, and always ready to answer any questions as they worked. I am very happy with how it turned out, and when we had the big rain storm last weekend, I went down cellar and not a drop was leaking! But I could hear water in the drainage pipes, so knew there would be no water on my floor! It made me smile!  You are a very good company to work with, and I would recommend you to anyone. I also appreciated the fact that everyone there is a good communicator, always getting right back to me if I called, and passing on the information if needed.  I hope you all have a safe and happy Memorial Day weekend, and thanks again for such a wonderful job.  I really do think Sam deserves a bonus, if you knew how often I bugged him with questions!!  Thanks very much
Laurie W. of Bridgton, ME
Friday, May 22nd
Testimonial Photo by Laurie W.
I wanted to let you know how happy I am with the job done on my basement. The whole procedure was with almost no stress, and Sam explained everything to me until I would fully understand; even when it meant me bugging him with text questions. He never got impatient! Everyone was friendly and professional, and always ready to answer any questions as they worked. I am very happy with how it turned out, and when we had the big rainstorm last weekend, I went down cellar and not a drop was leaking! But I could hear water in the drainage pipes, so I knew there would be no water on my floor! It made me smile!  You are a very good company to work with, and I would recommend you to anyone. I also appreciated the fact that everyone there is a good communicator, always getting right back to me if I called, and passing on the information if needed.
Laurie W. of Bridgton, ME
Friday, May 22nd
Everything went great Travis and Jesus worked well together and Travis answered all of my questions! Everything was cleaned up... better then how it was when they arrived. I cant wait to see it in action come spring thaw! 
Riley H. of South Portland, ME
Wednesday, March 17th
I cannot tell you adequately how pleased I was (am) to deal with your company. Dealing with house maintenance is all new to me, very frightening, and definitely not my area of expertise. Everyone was a pleasure to deal with - from the always helpful, friendly, and kind office staff who initially answered my panicked phone call, to Mike the wonderful salesman, and even the crew who did the work fixing my foundation. Most companies do not realize how important it is to have excellent customer service skills in their employees. That is what people remember, and keeps them returning. All of you turned a frightening, disasterous situation for me into one that I realize could have been a lot worse. Thank you for being there when my need was great, and please keep up the excellent work! 
Carol S. of Naples, ME
Wednesday, March 18th
Total testimonials : 416
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