Testimonials for Sure-Dry, LLC

Julie from Lake Tomahawk, WI, had a familiar problem for many homeowners across the Northwoods—her floors were sagging, and a visible gap had formed between the floor and her fireplace hearth. Years of shifting soils and weakened floor joists had taken a toll on her home’s structure, and it was only getting worse.

A big thank you to Jared K. from Antigo, WI, for sharing his experience with us! Our team installed a brand-new egress window in his home, providing a safe emergency exit while transforming the space with more natural light and fresh air. Now, his home feels brighter, bigger, and more inviting!

"We had CJ come out today for our annual maintenance of our SmartJacks. What a pleasure to work with him. He called ahead, was on time and explained everything very well to us. Hope to see him again." (Keith A. via Google Review)

Vito from the Eagle River Historical Society in Eagle River, WI, shares how the Sure-Dry team helped solve major foundation, water, humidity, and insulation issues in their historic building.

When Larry M. of Appleton, WI noticed water leaking through cracks in his basement walls, he knew it was time to act. The basement of his poured block foundation home was beginning to show signs of both moisture intrusion and structural damage—issues that only get worse over time if left unaddressed. After reaching out to Sure-Dry, Larry was met with a team that made him feel confident from the very beginning. From inspection to installation, he was impressed with how clear, professional, and efficient the process was.  

Randy made the process easy and definitely knew his stuff. The installation crew not only did a great job, they were personable, professional, efficient, and thorough. Also, appreciated the care they took in cleaning up before they left. Good communication throughout. Kudos to your employees and also to the person hiring and training them. That's how service jobs should be done. Thank you. 

You are very professional with a prompt call back, confirmations of estimate and installation appointments, and very knowledgeable staff. The installation crew was well groomed, clean work clothing and courteous crew. They worked very well together and completed the project quickly.

Sure Dry did an awesome job. I am very pleased with the work. I  do feel bad about the snow storm but the crew still came and got the job done. Thank you. I was impressed Dave helped me carry my full wet dry vac up the steps and helped me empty it outside. My sump pump had stopped working and the sump hole was full of water. He made me understand the product I was getting in my home. 

We picked your company because of how professional and knowledgeable you are. You service the old-fashioned way; you interact and communicate with the customer. 

I am so happy with the work and everything looked so nice when finished. In the 27 years that we have lived here, we have always had water in our basement until it was just flooding all the time. Now I can go in my basement and there isn't any water on the floor anymore. It is always dry. It is such a wonderful feeling to see a dry basement. Thank you.

SureDry was excellent in every step of the process! Nick Rainer put me at ease immediately during his visit. His follow support with emails was very helpful. The work that he outlined in the sales contract was exactly what was done.  Mario and Noe were hard working, detailed oriented, and extremely likable! They felt like family and I was sorry to see them leave! I couldn't have asked for a better crew! Your overall solution present as the best available. I wanted waterproofing that would be guaranteed and that's what SureDry does. I have every confidence that my new system will keep my basement dry no matter what type of weather comes along. I was looking for peace of mind and retaining my home's value and that's what I got. Thank you!

The basement crew and concrete guys all were great workers and great guys! Sure-Dry has some great employees!  The crew took extra time to clean up everything, very impressed!

The crew was awesome! They whistled while they worked and were always smiling. It's great to see someone doing such a tough job with a positive attitude. They also did a great job at clean up. No Mess at all!!

They did a thorough hands-on inspection and clearly explained the processes. Mario and the other two men were extremely pleasant and professional. They worked nonstop and finished the entire job in one day. They also consulted with us on any questions we had and explained the work they were doing. The crew did a tremendous job of cleaning everything up before they left. We were also impressed with the presentation and the fact that Derek actually went into the crawlspace to inspect everything. 

The installation crew was very courteous and described the process. I felt very comfortable with them working on our house. Hats-off to everyone at Sure-Dry! Thanks for a GREAT job!!!