Testimonials for TerraFirma Foundation Systems

I chose to use TerraFirma over other companies because of reputation & warranty! The installation crew was on time, courteous and clean up was to satisfaction! Chad is a good leader and did a great job for us and his fellow eomployees!!!

TerraFirma Foundation Systems did a very professional job of stabilizing and leveling my foundation. The crew led by Chad were courteous and professional.  After efficiently doing the work I contracted for, they cleaned up their work site. The job was done right and I am pleased with the result!

Everyone that helped me was very nice and Scott gave a good presentation; and all the crew was also very nice and they even did a great job with the clean up.

My proposal was presented after a 2 hours of inspection. I am completely happy and confident that the solutions presented by Ryan will solve our problem. Ryan was very accommodating to my wants and needs of the project without sacrificing any factors to complete the project. We decided to go with TerraFirma for our foundation repair project because of the professionalism and respect that Ryan portrayed and earned. The only issue we ran in to was the price. We wanted to make sure we solved the problem permanently and were more than happy to pay a little extra to guarantee the solution for years to come.

My initial call was handled courteously, efficiently and an appointment was set for a System Design Specialist to visit me at my house. Josh was prompt and prepared to give me a full inspection and estimate. We have approximately 500 sq ft of crawlspace dug out about 6" deeper than it needs to be and we needed 3 jack posts installed along the floor beam. Josh was a 10/10. He was very knowledgeable and was able to walk me through the specifics and details. When I proceed with the project soon, I will be calling Josh to make it happen.

The underlying theme from start to finish was TRUST. I felt that everyone was honest about the work, what their intentions were, how it would benefit me if at all, and the price. Josh was our service representative. Josh was perfectly perfect!! The plan that he drew up we felt very comfortable with and the production foreman was able to follow his plan perfectly and get it in to the ground without a hiccup. I'm my opinion there was nothing more they could have done to make me feel better about the process or the job. Exceptional work all around. 

The call center and the System Design Specialist was excellent. Everything was done to my convenience. After the presentation, I felt comfortable with the project and the plan to support my foundation and I believed that the products were the best option out there. Adam was very professional. He truly listened to and addressed my concerns. I was impressed with his passion and obvious pride in the products he provides for his customers. 

Our overall experience with TerraFirma was good. Your business was EXCELLENT! Josh is an amazing guy. He was very informative and a real down to Earth person. We really appreciated his honestly. The solution that he drew up to stabilize our foundation definitely worked. This is a larger project so we wanted to make sure that we were getting it done right and by the right company. Thanks TerraFirma for stabilizing my home and giving us the piece of mind we won't be sliding down the hillside anymore.

We are thrilled with our garage foundation repair performed by Terra Firma. Leo and Nate were both professional and willing to discuss the entire process with us so that we truly understand the repair. Nothing like the peace of mind from using a trusted company like Terra Firma. Now on to the next phase of our home renovation!

We chose TerraFirma as our contractor because we read the information package that was given to us.. We didn't contact any other companies. The work crew and foreman were excellent. The foreman kept us informed on the progress made. Foreman and crew worked hard during their time on site!

I will be having the work completed by TerraFirma as soon as possible. Nina in the call center and representative Jason were excellent, and it was an easy decision for me to go with your company. The suggested solution I felt very comfortable with that it would permanently solve my problem and I truly was WOWed throughout the process. I was very impressed with the presentation and the representative. Everything was very worth while and I give it a ten out of ten.

At the time of contact with TerraFirma we were looking to sell our house. The potential buyers wanted the work done and they wanted us to use TerraFirma. I can see why. They are the best. Josh was a huge help in selling our home. He had a tricky project on his hands because he needed to coordinate with us, the current home owners and the new owners upon completion of the project. So he was getting thrown back and forth with ideas and seeking approval. He did an amazing job and we are glad he was able to help us out. Josh was on time every day and always available by phone with follow up questions. He didn't disappear like most workmen after they sell the project. Gold star for Josh.

I saw TerraFirma's work first hand. I lived with my friends parents when you fixed his 2 story foundation. The crew was very nice and respectful and did a great job. So when I noticed the floor at the rental I suggested TerraFirma to my landlord who I have a pretty good relationship with. Since it is up to the landlord it was very important the he was there for the estimate so he could see the quality of work that TerraFirma does from the phone call to estimate to installation. He was impressed with what he saw and I'm happy that I got my foundation fixed by a reliable company that does quality work.

I wish all the best for your company in the future. You have found a niche market, and here in Portland where everything slants at an angle towards the river, there is a lot of great business. I am more than happy to recommend your services. This is the most qualified professional contracting company I have had the privilege to work with. I was easily able to schedule an inspection. Your representative was on time and the production crew was early every day. Everything was scheduled at my convenience. Is there anything else you could want out of a contractor? Josh had a great presentation that was informative and interactive. I felt part of the decision making process as he allowed me to ask question in a low pressure environment. You all have a great training and management staff. Congratulation to all your success. 

We had a very positive experience with TerraFirma. The call center was able to schedule a time convenient to my schedule for my inspection. Adam showed up on time and even called in advance to double check I was still available. Adam showed an enthusiasm and a knowledge for the profession. I felt very comfortable with the solution that Adam designed for my project and made me feel comfortable working with a credible person and company. The reason for me choosing TerraFirma was their professionalism and great reviews I read online. Please feel free to use me as a reference for your future customers.