Testimonials for TerraFirma Foundation Systems

We met your team at our neighbor’s house who was having work done on their driveway. We asked if they could look at our walkway. We were never scheduled; and they just added us to their day! We just wrote them a check and left! Before, we were considering repouring the whole walkway. The crew did a perfect job! They even left us a note on the door and they emailed pictures of the job. Great personal touch! Where could you get a better crew?!!

Josh from TerraFirma inspected our sinking patio slab. He showed us where the voids were below the concrete and gave us an estimate on the spot on how much it would cost to fix. The workmanship was great and the price was fair. Everyone I came in contact with at the company was professional and very courteous. 

I appreciate the big company services with the small local company feel. The fact TerraFirma is willing to do smaller projects makes me feel like I was being taken care of rather than just being sold a job. Bryan came out to inspect my property and was thorough with his inspection, made sure that he examined my sinking slab from all angles and gave a great presentation on the most effective way to fix the problem. I believe that this is the best option for fixing my problem. Thank you TerraFirma.

Post completion TerraFirma asked me if there was anything I felt they could have done to make me feel more comfortable in proceeding with the work. My answer is Unfortunately, NO! I am very OCD so I am already worried about how the penny sized patched holes are going to stand out like a sore thumb on my driveway, However; I know that I will forget they are even there very soon :) My slabs are lifted and everything is back to a level plane. Thank you Ryan and TerraFirma. My rating is a 10. Ryan's presentation was very clear and detailed. He is a great representative for your company.

Everyone I came in contact with was very courteous and professional. The call center was polite and scheduled an appointment convenient to my schedule. Deryl came out to inspect the sinking slabs around my home. I appreciated the proposal and estimate at the time of inspection. Deryl's presentation and friendliness made my decision easy. Thank you TerraFirma.

Darren was very knowledgable and professional. He was able to answer my questions and propose a solution that we felt comfortable an confident in. everyone we spoke with in the office was efficient and courteous in handling my call and scheduling an appointment around my schedule. I appreciate the quality of work and professionalism.

The call center handled my call with courtesy and was able to schedule an appointment around my schedule. I feel that the design was going to solve my sinking cement slab issue, and TerraFirma was able to provide the services and executed with expertise. I appreciated a proposal being given to me at the time of inspection so I could move through with the process quicker. Thank you for the help.

Ryan Thomas is a stellar representative for TerraFirma. He made a recommendation of redirecting the roof drain spouts to another location to avoid any further basement flooding. He said if that didn't work, we should contact him again, but he thinks that will be the right answer. I was so impressed that he didn't try to SELL me any services or equipment that were not necessary. I am already recommending TerraFirma to others just based on Ryan's professional handling of my situation. You have an excellent employee. Ryan also said that if I had any questions about the work that my handyman could do in moving the drain spout, that he would be happy to answer those questions. He gave me his card and said I could call him with any questions.

Your office staff was very friendly and the representative that came out was very good, and there was no pressure. You are knowledgeable and have a great website. The crew was on time and very courteous on all four of the jobs that were done. I will use you again. Repeat business is a great testimonial.

We had multiple problem to address in our basement and wanted to find a company that dealt with all of our issues so we didn't have to bounce back and forth between different contractors. He addressed all issues needed including excavation, drain installation and the use of a sump pump. We are planning to use TerraFirma as our contractor as soon as possible.

I can understand why Casey Moore is successful. He always goes 'the extra mile.' We had numerous bidders come out and estimate our project. The reason that we went with Casey was for a few reasons. He wasn't pushy with sales. He presented the information the best he thought and we were impressed by what he had to say. Another reason is that he was always available. We tried contacting other contractors with follow up questions and they wouldn't get back to us for days at a time. The biggest reason though was because we thought Casey's plan and services TerraFirma could provide was going to give us the most bang for our buck and the best solution. The Answer was easy.

The installation crew arrived on time and were nice guys! We would recommend TerraFirma to all.

The person that helped me schedule my appointment was very nice. Casey gave a very good presentation. Very good job by the crew - they arrived on time and cleaned up nicely when they were finished with the job.

We actually had an excavation contractor bid also. Similar price but more disruption and NO warranty! The crew sent out was very courteous. They left little mess to begin with and thoroughly cleaned-no trace they were here! Very professional, knowledgeable and down to Earth!

Casey Moore gave an excellent presentation. He did not hurry us and gave us thorough information. He urged us to read all documents before signing. The crew was very nice, thorough and advised us we had 2 sewer leaks. We had them repaired.