Testimonials for Adirondack Basement Systems

Overall satisfaction with our company 5 Very detail oriented and very organized Experience with call representative 5   Salesperson and sales presentation 5 Bill was professional and informative. His inspection was extremely thorough, and he willingly answered any and all questions. Our installation crew 5 Chris and his 2 associates were great. They worked efficiently and did a super job. The cleanup process 5 They cleaned up extremely well. I was very pleased, and I could almost say they weren't even there except for the evidence of my new sump pump! What made you choose our company (Why did you choose us over the competition?) N/A I had 1 previous estimate, but I always saw your ad in The Clipper and The Savings Source, and you had good reviews online, so I called for an estimate. I loved your professionalism and attention to detail.

"I would like to let someone know that in observing Zach and how he runs a project is a wonderful thing. He is consistently making comments about everyone being safe, and taking breaks if they need a breather.   Specifically, he told one of the guys to not worry about dropping a bucket of stones going down the stairs if he needed instead of falling down the stairs and hurting himself. I thought this was great instruction and agreed with him telling the worker that stone can always be shoveled or swept up.    As you know, everything they carry down and carry out is heavy and I am impressed by his concern for safety and employee health. You don't see this type of stuff everyday and wanted ADK Basement to be aware of it and my pleasure observing it."

"I am very happy with the service John Kruk provided last week! Good Job!"

"I want to praise Zach Riss and Crew for their hard work and dedication. I am so impressed with them and will be telling everyone to work with Adirondack Basement Systems for their basement waterproofing needs."

"Evan was friendly, thorough, and answered all of my questions. He showed up at the scheduled time. He spent about an hour with me in the basement discussing the project. He then spent about 45 minutes taking measurements. After that he prepared the quote, then discussed financing, the proposed work, and other information about the company. Overall, it was a very thorough visit."

"Dan was super nice and patient with our very strange house and basement. He was also sure animal friendly, Even with one our cats trying to "help" him in the basement. Time to pull over the proposal and options. Thank you for an easy going estimate process."

"Dan was extremely professional, friendly, and informative. I was very impressed by the customer service of the quoting process."

- How satisfied are you with the installation we completed for you?      Very satisfied - Was clean-up satisfactory?      Yes - What did you think of our installation crew?      Very conscientious and detail oriented - Was our office team efficient and knowledgeable?      Yes - How did you hear about us? Have you seen our name anywhere else?      Repeat customer - Overall, what were the top two reasons you chose us over another company?      Professionalism & the system

"This is a technician call review: Ron Patterson performed a maintenance call on our existing system on 11/28/16 to replace a pump. He was early to the appointment (which was great), efficient, explained the problem and the work he was doing and got the job done well. Thank you!"

The reason for picking Adirondack Basement Systems is for their reputation and guarantee. I was very happy with the installation and the staff of Adirondack Basement Systems. Their knowledge and ability to answer all my questions was wonderful. Thank you!

"David was very knowledgeable about my issues and even made some suggestions that I followed up on. He's an asset to your organization."

Our Design Specialist, Tim, was very knowledgeable and very thorough. He was very kind in explaining everything to me. I was most impressed with him. I am very satisfied with the work the crew did- they were all very nice young men. Adirondack Basement Systems has been very patient with any inquiries I had and very prompt in returning phone calls. 

- What did you think of our service technician?      He's great! - Did our service technician explain the service to you?      Yes What are your thoughts on our office team?      Nice and friendly - What have you done in the basement after our initial installation?      Had the floors stained - Would you recommend our company to others?      Yes

- How satisfied are you with the installation we completed for you?      Very satisfied with the work performed - Was clean up satisfactory?      Mostly- I paid for materials to be hauled away- a few pipes were left in the yard on the side of the house. - What did you think of our installation crew?      polite, friendly - What are your thoughts on your Design Specialist and the presentation?      Very knowledgeable. Good presentation - Was our office team efficient and knowledgeable?      Yes

Very Satisfied. I love it! The guys were very professional. Cleaned up all the dust and dirt after job was completed. Design Specialist did a good job.