Testimonials for Adirondack Basement Systems

We would like to commend the install crew of Sean and Steve for the great job they did for us!  They are both knowledgeable, hard working, polite young men.  They covered our hardwood floors each day with a drop-cloth and went out of their way to minimize the impact of the installation on our day to day life

- How satisfied are you with the installation we completed for you?      very professional - Was clean-up satisfactory?      Very - What did you think of our installation crew?      They were great and very informative - What are your thoughts on your Design Specialist and the presentation?      Professional, everything explained; didn't try to overcharge us - Was our office team efficient and knowledgeable?      Yes - Overall, what were the top two reasons you chose us over another company?      System wasn't run of the mill and didn't want to dig up the yard  

I am 100% satisfied with the installation that Adirondack Basement Systems completed for me.  The clean up was excellent and the men were very kind and courteous.  My Design Specialist Tim was very nice and knowledgeable of all products offered.  The office team was very helpful and gave us great ideas.  I chose Adirondack Basement Systems because I wanted the job done right the first time and the company has an excellent reputation. I started out with an extremely gross basement.  I was confident that a call to them would solve my basement problems.  I now have a very clean and useable basement.  That was my goal and they exceeded my expectations.  The staff were very easy to talk to and were very professional in all manners needed.  If you want your basement done and done right the first time, Adirondack Basement Systems are the people to call.

Our project was a challenging one.  Everyone involved was helpful. We loved the way it turned out and would recommend Adirondack Basement to anyone. The crew was great.  Sean our foreman was wonderful, knowledgeable and considerate. Our Design Specialist Rich was very professional and knowledgeable! Kudos to both!

Particularly impressed with the continuation of the post service. System has performed so well, we have not needed any repairs or interim service, but know if we did, your response would be immediate. It is a pleasure doing business with people of your caliber!

Adirondack Basement Systems dug out a trench around the perimeter of my basement interior, laid stone, and installed plastic gutter system, new sump hole with triple sump pump system. They also installed plastic wall covering that drains any water coming in through the walls into the gutter system. Gutter system was concreted over. Also installed was a dehumidifier system and new basement windows. The project was estimated at 4 days. It took about 3 and 1/2 days. All work was performed professionaly with materials as estimated. The workers cleaned up after themselves and took care to keep things as clean as possible.

- What did you think of our Service Technician?      Very knowledgeable - Did our service technician explain the service to you?      Yes - Would you recommend our company to others?      Yes

- How satisfied are you with the installation we completed for you?      Very satisfied - Was clean-up satisfactory?      Yes- excellent job - What did you think of our installation crew?      Very courteous - What are your thoughts on our Design Specialist and the presentation?      Knowledgeable - Was our office team efficient and knowledgeable?      Yes - How did you hear about us? Have you seen our name anywhere else?      Phone book and advertisements in local papers - Overall, what were the top two reasons you chose us over another company?      1- Reputation 2- Quality in personnel  

"Zach and his crew were very neat and made sure that I understood everything and had plenty of opportunity to ask questions."

"Joe was helpful and cooperative in assessing and recommending what was needed. Jonathan and crew were timely, helpful, courteous, efficient, and thorough. Assistance from office staff was available and timely. We're repeat customers and feel Adirondack Basement continues to be a reputable local business."

"I am very satisfied. My wall is not going to cave in...thanks to your team...so I choose 5/5 for satisfactory" 

"Tim and his crew were fantastic and respectful. The clean up was perfect!"

"Everything was done quick and professional. Rate a 5/5. Highly recommend."

"I am pleased to provide positive feedback on my experience, which was overwhelmingly positive. On a scale of 1-5, I would confidently rate my recent experience with your team a 5. The crew that completed the work was exceptionally professional, efficient, and courteous. Their dedication to quality work and clear communication throughout the process was highly impressive. I felt very confident in their expertise and truly appreciated their thoroughness from start to finish. Thank you again for providing such excellent service." 

Your business supplies a GREAT product and also a great service.  I felt your organization did a WONDERFUL JOB in a very professional manner! The crew as well as service technician who worked on our basement were professional and knowledgeable. They answered all my questions and were very nice. Since the work done, we've been able to move storage items down into the basement! Thanks!