I would like to personally share the excellent service and knowledge I had throughout the several visits Gerry made to my condo property. I had radon flagged during an inspection for a real estate transaction in my high-rise concrete condo. Erickson was able to put me in touch right away with a specialist, and I was lucky to have Gerry as my specialist. Not only did he educate me, my condo management team and potential buyer with radon mitigation alternatives, he went above and beyond working with my building superintendent to review building plans, crawl spaces and duct work to find a solution that eventually reduced my radon levels.Gerry is kind, attentive, patient and has a natural ability to connect with his customers as he is a great listener and problem solver.Aside from Gerry, my phone and text contact with Melissa, was also wonderful. It is hard to find this level of customer service in today's market, and I am grateful to Erickson Foundation Solutions. Everything you are doing as a company to please and service the customer, please continue and you are a model for your industry.
Mary D. of Chestnut Hill, MA
Monday, June 22nd