Sonny

Fortress Foundation Solutions

Title: System Designer
Hometown: Lynchburg, VA
Sonny from Fortress Foundation Solutions

Sonny's journey as a System Designer at Fortress is a testament to his diverse professional background and unwavering commitment to excellence. Having served in the US Marine Corps, worked as an insurance agent with State Farm, and held sales roles in the wireless communications industry, Sonny brings a wealth of experience and a strong work ethic to his current position, which he's held since April 2021. With a passion for seeing projects through from inception to completion, Sonny finds fulfillment in problem-solving and ensuring customer satisfaction. Outside of work, he cherishes the opportunity to bond with his children through woodworking, relishing the chance to pass on his skills and values to the next generation. Sonny views his role at Fortress as the culmination of his varied work history, finding fulfillment in helping customers navigate their foundation repair needs while drawing on his diverse skill set and experiences.

Customer Reviews About Me

  • full starfull starfull starfull starfull star
    By Frederick M.
    Big Island, VA
    Sonny was very well trained on everything & was awesome...
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    Customer Review

    full starfull starfull starfull starfull star
    By Frederick M.
    Big Island, VA
    Sonny was very well trained on everything & was awesome to work with
  • full starfull starfull starfull starfull star
    By Joe H.
    Since moving to Virginia I have had one bad experience...
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    Customer Review

    full starfull starfull starfull starfull star
    By Joe H.
    Since moving to Virginia I have had one bad experience after another with an array of home service professionals. They are all salespeople first and professionals second. Each time, whether it's flooring, HVAC, roofers, etc., there was a pitch for the preferred product of the contractor, not the solution to my problem. Each time there was a mistake in the work, followed by the profuse apology and swearing that I was the first customer to complain in decades, then the promise to correct the mistake, then the promise to finish correcting the mistake that wasn't finished, and so on. All of it eventually ended in what I call "contractor fatigue" where I just give up and settle for shoddy work. Fortress Foundation Solutions has restored my faith in humanity, and the home services industry. I need to give a special shout-out to Sonny Kingsbury from the Lynchburg office for listening to me, taking his time to learn about my situation and especially for jumping into action on my behalf when I needed it. Sonny is the real deal. He alone earned the entire company 5-stars. But, it's not just Sonny that makes this company fantastic. When the crew -- Jordan, Justin and a third team member -- showed up to do the work they were on time, professional and courteous. Then they proceeded to do awesome work. Jordan walked me through what was going to happen and everything checked out with what I ordered. He checked in with me and asked me my preferences on several details throughout the work. I was particularly happy with how they interacted so nicely with my children. Top notch guys! Their work was completely thorough. They finished the work and cleaned my house as if it were their own mother's place. They replanted the sod in my yard and laid grass seed, covered with straw, for good measure. They filled in the hole in my basement and expertly covered the hole with cement -- it looks like they weren't even there. They removed the old equipment and I never saw it again -- I assume the took it to a landfill. The best part is that they did all this stuff without me having to ask them to do it! No contractor fatigue here. I would hire Fortress Foundation Solutions again and I recommend that you do too.
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