Job review from in Issaquah, WA 98027 on 01/19/21

Overall Rating:

5  out of 5
Our Overall Service
Call Representative
Bree Larson was kind, thoughtful, and did everything she could to get a repair team out to our home ASAP. I knew I could trust her right away.
Sales Process
Richard Stewart took his time to diagnose the problem, explain it to us and deliver a quote on site. We knew we wanted to use TerraFirma after meeting him, and we are so beyond glad that we did.
Our Installation Crew
Colin is one the smartest men we've ever met! He knew everything, was so neat with his work, explained all of his work throughout the whole process and made us feel very comfortable. We would recommend him to anyone needing basement waterproofing.
The Cleanup Process

What type of work did you have done:

Basement Waterproofing

What made you choose our company:

Customer service and clear/obvious knowledge. The TerraFirma team took their time to diagnose our problem, explain how they came to that conclusion, and the process of repair along the way. They could answer every question we had right away, and gave us even more knowledge we didn't even know we needed. We were in great hands and are elated we didn't go with anyone else.

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