Alicia T.

With over 7 years of customer service experience, Alicia is passionate about building trust and providing clear, empathetic support to homeowners. She continuously seeks growth—attending industry events like the Redefine Conference in Omaha to strengthen team performance and customer experience. Outside of work, Alicia enjoys lake days, road trips, cooking, and daily walks with her daughter. Fun Fact: Alicia is CPR Certified!